Public Opinion Survey

Biennial Survey


Every two years La Mesa residents are surveyed to ascertain their use of and satisfaction with city services as well as to determine priorities for their neighborhoods and the city. Survey results provide a framework for guiding the organization’s work efforts and are used by the City Council to help shape city budget priorities. The city utilizes a statistically valid telephone or online survey of randomly selected residents to acquire this data.


2017 Survey


To ensure the objectivity, anonymity and reliability of the survey results, the City has contracted with True North Research – an independent survey research firm – to conduct the survey, manage the interviews, and summarize the results. If your household is randomly selected to participate in the 2017 public opinion survey, you will receive a letter from True North on behalf of the City of La Mesa, asking you to complete the survey online. The letter will provide a website address and a passcode. The passcode is only usable once and cannot be transferred or reused. If you don’t have access to a computer or prefer instead to participate via telephone, you may receive a call from an independent interviewer for this purpose.

2015 Survey


The 2015 survey revealed that 90% of La Mesa residents rated their quality of life in the city as either excellent or good. 86% of those surveyed were satisfied with the job the city is doing to provide municipal services. Most importantly, the focus of the study is to measure the city’s performance in meeting the needs and expectations of residents and opening an avenue of communication between elected officials and their constituents.

View full report: 2015 Public Opinion Survey